Privacy Policy

1. Introduction

Fear Greed Live ("we," "our," or "us") is a real-time market sentiment data distribution utility. This Privacy Policy explains how we collect, store, and safeguard your direct telemetry and integration data when utilizing our services.

By registering for an account or subscribing to alert feeds, you acknowledge that you have read and consented to these data procedures. If you disagree, you must discontinue usage immediately.

2. Information We Collect

We only collect what is vital to keep your account secure and ensure alerts are delivered reliably:

• Account Credentials: Verified email address and unique identifier handled by Firebase authorization.
• Alert Connection Details: Delivery mechanisms you configure, such as webhooks for Discord, handles for Telegram, and direct browser subscription tokens used only to send YOU notifications.
• Payment Identifiers: Merchant IDs from our payment processor (e.g. Dodo Payments) for verifying product access.

3. Information We Do NOT Collect

Fear Greed Live enforces strong boundaries. We never access, capture, or retain:

• Passwords: Stored through encrypted Firebase Vault.
• Financial Portfolios: We do not access your exchange accounts, wallet addresses, or trade history. We provide the index; you execute on your own platforms.
• Aggregated Web History: No tracking pixels or pervasive tracking logic.

4. How We Use Collected Information

Usage is strictly scoped to functional requirements:

• Routing Alerts: To dispatch requested index data through chosen paths.
• Validating Premium Tiers: Verifying single-payment product licenses.
• Technical Stability: Improving streaming speeds and logic.

5. Direct Alert Consent

Notifications are completely driven by you:

• Explicit Configuration: You must opt-in to triggers through your settings explicitly.
• Easy Revocation: You can purge connection tokens, remove webhooks, or disable browser permissions instantly, ceasing data delivery immediately.

6. Cookies & Local Storage

Fear Greed Live uses cookies and local storage for essential functionality:

• Session Cookies: Used to maintain your authenticated session while using our platform.
• Authentication State: Local storage may be used to persist authentication state for a seamless user experience.
• No Tracking Cookies: We do not use tracking, advertising, or third-party marketing cookies.

7. Third-Party Services

We use the following third-party services to operate Fear Greed Live:

• Firebase (Google Cloud): For authentication, push notification delivery via Firebase Cloud Messaging (FCM), and infrastructure.
• Dodo Payments: Our merchant of record for processing payments and managing subscriptions.

Each third-party service has its own privacy policy governing their use of your information. We encourage you to review their policies.

8. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our service (as listed above), subject to confidentiality obligations.
• Legal Requirements: When required by law, subpoena, court order, or government regulation.
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.

9. Data Retention

We retain your account information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal, tax, or regulatory purposes.

Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely for analytical purposes.

10. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit using TLS/SSL
• Token-based authentication for API access
• Regular security audits and monitoring
• Secure cloud infrastructure provided by Google Cloud

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. User Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request that we correct any inaccurate or incomplete personal data.
• Right to Deletion: Request that we delete your personal data, subject to certain legal exceptions.
• Right to Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Opt-Out: Opt-out of certain data processing activities, including marketing communications.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

12. Children's Privacy

Fear Greed Live is not intended for use by individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

13. International Data Transfers

Fear Greed Live operates on cloud-based infrastructure that may process and store data in various locations worldwide. By using our service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. Your continued use of Fear Greed Live after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page.